Top Questions We Hear from Coaches & Consultants

What makes ClientNAV different from other agencies?

We have extensive experience working with coaches and consultants, allowing us to fully understand the nuances and strategies that work. Some we’ve launched their entire brand with them, and others we’ve built on what they already had and made it even stronger.

Many agencies do great work, but we find a lot of the results are in silos. We look at how your brand, website, messaging, lead capture, follow-up, sales process, workflow, and client experience all work together.

Instead of focusing on the deliverables, we focus on the overall strategy behind the scenes.

Would you replace my marketing team, or are there other ways to work together?

Since our focus is on strategy first, we can work alongside your marketing team to implement automated processes, better funnels, and launch products.

With our systems focused package, we work alongside you and your team to optimize your marketing strategy.

I have a strong brand and website that work for me, what would be my next step?

If your brand and website are already strong, the next step is building the system around them. We’ll look at where your best opportunities are and what pieces may be missing, whether that’s stronger lead capture, better follow-up, relevant social content, SEO funnels, CRM setup, lead magnets, email marketing, or other strategies that support how you get clients.

If you're not looking to just grow in client numbers, we can also assist building products, courses, and passive income streams. Take a look at our packages!

What is your Slop-Free Guarantee?

You’ve seen AI logos, AI flyers, AI profile pictures, strange or cliche phrases…

Our Slop-Free Guarantee has some specifics per brand, but boils down to avoiding all the bad parts of AI (uncanny images and overused phrases that make AI instantly noticeable to anyone who's used it before).

We help you implement AI where it actually makes sense, without letting it take over your voice, your content, or your brand. While we may use AI and automation as a tool, we are hyper aware of AI languaging and imagery that many don’t even realize.

We value your brand’s authenticity. You are human, your content should show that.

I want to rebrand. Do you offer branding services?

Yes! Depending on what you need, this can include brand strategy, logo design, visual direction, messaging, brand guidelines, and website design. We can help you refresh what you already have or build a full brand identity from the ground up.

How do I know if my website is working for me?

General rule of thumb, look at stats - what pages are being visited most? Are they visiting the contact or sales pages? Are you updating your website at least monthly?

Have family or friends pretend they’re a client and click through different pages. What do they see? Do the buttons work? How does it make them feel? Can they find what they’re looking for quickly? How’s the load time? I Is it difficult to use on a phone’s browser?

In order to truly tell, you'll need to look how it plays into your marketing system as a whole. Our growth blueprint gives you a deep dive of your system to see what is working well and where there are opportunities.

What is a "system" and what makes it different?

Think of it like the difference between carrying buckets of water and installing plumbing. A campaign is a bucket you carry once. A system is the pipes that keep the water flowing. We build the strategy so your website, CRM, and email tools actually talk to each other. An integrated plan turns marketing from a daily chore into a background process that runs whether you are at your desk or not.

I have a small business/Practice... Is this overkill for what I need?

Actually, small teams and solo practitioners usually get the most value out of this. If you are a team of one or two, you don't have time to market your business effectively and deliver the most value to your clients.

Do you work with the Clio CRM?

Yes. We work with Clio Grow and Clio Manage often since we know how central it is for legal practices. We can set up automations that feed new inquiries and intake forms directly into Clio so you are not stuck doing data entry.

Can you work with our existing software?

In most cases yes. We prefer to build on top of what you already have rather than forcing you to move everything. We connect with most major CRMs and email platforms. If you are using something totally custom or outdated we will be honest about whether we can integrate or if a modern alternative would save you money.

How do I know what support services I really need?

There are hundreds of metrics that can tell you where your bottlenecks are, and we do all the digging for you with our Growth System Blueprint!

This blueprint gives you an actionable plan that's manageable to take on your own, and if you end up seeing a benefit, we can plug in at any step.

Take a look here > Growth System Blueprint

Questions? We Have Answers!